877jili Privacy Policy

01 Introduction

This Privacy Policy explains how 877jili collects, uses, stores, and protects the personal information of users who register and play on the 877jili platform at 877jili.net. It applies to all services offered by 877jili, including slot games, fishing games, sports betting, live dealer tables, and all financial transactions processed through the platform.

By creating an account on 877jili, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with this policy, please do not register or use the 877jili platform.

877jili is committed to handling your personal data responsibly. We collect only what we need, we use it only for the purposes described in this policy, and we do not sell it to anyone.

02 Data We Collect

877jili collects personal data in two ways: information you provide directly, and information collected automatically when you use the platform.

Information you provide directly:

• Full name and date of birth (required for account registration and age verification)
• Mobile number and email address
• Payment method details (bKash number, Nagad number, bank account details)
• Identity documents submitted for KYC verification (national ID, passport)
• Communications you send to 877jili support via live chat or email

Information collected automatically:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, time spent on each page, and navigation paths within the platform
• Game session data including bets placed, games played, and session duration
• Login timestamps and frequency of platform access

03 How We Use Your Data

877jili uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and secure your 877jili account, including verifying your identity and age.
• Payment processing: To process deposits and withdrawals through your chosen payment method (bKash, Nagad, Rocket, or bank transfer).
• Customer support: To respond to your queries, resolve disputes, and provide assistance when you contact the 877jili support team.
• Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, and unauthorised account access.
• Responsible gaming: To monitor gaming behaviour and identify patterns that may indicate problem gambling, in line with our responsible gaming commitments.
• Platform improvement: To understand how users interact with 877jili and make improvements to the platform experience.
• Legal compliance: To meet obligations under applicable laws and regulations, including responding to lawful requests from regulatory authorities.
• Communications: To send you account-related notifications, security alerts, and — where you have opted in — promotional offers from 877jili.

04 Who We Share Data With

877jili does not sell your personal data. We share data only in the following limited circumstances:

• Payment processors: Your payment details are shared with the relevant payment provider (bKash, Nagad, Rocket, or your bank) solely to process your transaction. These providers have their own privacy policies governing how they handle your data.
• Identity verification services: When KYC verification is required, your identity documents may be shared with a third-party verification provider. These providers are contractually bound to handle your data securely and use it only for verification purposes.
• Game providers: Certain game session data may be shared with the game software providers whose titles are hosted on 877jili, for the purpose of game operation and dispute resolution.
• Regulatory and legal authorities: 877jili may disclose your data to regulatory bodies, law enforcement agencies, or courts where required to do so by applicable law or a valid legal order.
• Fraud prevention networks: In cases of suspected fraud or money laundering, relevant data may be shared with industry fraud prevention bodies.

All third parties with whom 877jili shares data are required to handle that data in accordance with applicable data protection standards. We do not permit third parties to use your data for their own marketing purposes.

05 Data Retention

877jili retains your personal data for as long as your account is active and for a period after account closure as required by applicable laws and regulations. Specifically:

• Account registration data and transaction records are retained for a minimum of five years after account closure, in line with standard financial record-keeping requirements.
• Identity verification documents are retained for the period required by applicable KYC and anti-money laundering regulations.
• Game session logs are retained for a minimum of two years for dispute resolution purposes.
• Support communications are retained for two years after the conversation is closed.

After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked to you personally.

06 Cookies & Tracking

877jili uses cookies and similar tracking technologies to operate the platform and improve your experience. Cookies are small text files stored on your device when you visit the 877jili website or use the app.

The types of cookies 877jili uses:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking core platform functionality.
• Preference cookies: Remember your settings and preferences, such as your preferred language and display options.
• Analytics cookies: Help 877jili understand how users navigate the platform, which pages are most visited, and where users encounter issues. This data is aggregated and anonymised.
• Security cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious device behaviour.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the 877jili platform. 877jili does not use third-party advertising cookies or share cookie data with advertisers.

07 Data Security

877jili takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, or disclosure:

• All data transmitted between your device and 877jili is encrypted using SSL/TLS encryption.
• Passwords are stored using one-way hashing — 877jili staff cannot see your password in plain text.
• Access to personal data within 877jili is restricted to staff who need it to perform their job functions, and is subject to strict access controls.
• Our systems are monitored continuously for suspicious activity and potential security incidents.
• Payment data is handled in accordance with applicable payment security standards.

While 877jili takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong password, do not share your login credentials, and contact 877jili support immediately if you suspect your account has been compromised.

08 Your Rights

As a 877jili user, you have the following rights regarding your personal data:

• Right of access: You can request a copy of the personal data 877jili holds about you at any time.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you can request that it be corrected. You can update most information directly in your account settings.
• Right to erasure: You can request that 877jili delete your personal data. Note that we may be required to retain certain data for legal and regulatory reasons even after an erasure request.
• Right to restrict processing: In certain circumstances, you can request that 877jili limit how your data is used while a dispute or query is being resolved.
• Right to withdraw consent: Where 877jili processes your data based on your consent (such as for marketing communications), you can withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact the 877jili support team at [email protected]. We will respond to all data rights requests within a reasonable timeframe. We may need to verify your identity before processing your request.

09 Minors

877jili is strictly for users aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered on the platform, the account will be closed immediately, all data associated with the account will be deleted, and any balance will be forfeited.

If you believe a minor has registered on 877jili, please contact our support team immediately at [email protected] so we can investigate and take appropriate action.

10 Policy Changes

877jili may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make changes, the "Last Updated" date at the top of this page will be revised.

For significant changes that materially affect how we handle your data, we will notify registered users via email or an in-platform notification before the changes take effect. Your continued use of 877jili after any update to this policy constitutes your acceptance of the revised terms.

We encourage you to review this page periodically so you are always aware of how 877jili handles your personal data.

11 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 877jili handles your personal information, please get in touch with our support team. We're available around the clock.

• Email: [email protected]
• Live Chat: Available on the platform after login, 24 hours a day.
• FAQ: Visit our FAQ page for answers to common questions about accounts and data.

See also our Terms and Conditions and Responsible Gaming pages for more information about how 877jili operates.